Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
convenient location
friendly staff
lack of daily room cleaning
limited dining variety
8.0/10
Great
Rooms
8.3
Location
9.0
Service
8.2
Dining
6.8
Guest reviews
8.0/10
based on 6 reviews
9.0
9.0/10 based on 2899 reviews
Francis
United Kingdom,
March
2024
7.8/10
The hotel feels more like an apartment with its own kitchen, comfy sofa, and beautiful design. The service was amazing, but there were some casual attitudes towards addressing errors. The location is great for exploring the city, and the dining experience was a bit expensive for what you get.
Rooms
9.0
The rooms are beautifully designed with perfect little kitchens, creative floor design, and all the touches that make it a special, relaxed, and homey place to settle in.
Service
8.0
The service was amazing, with great amenities like a rooftop terrace and communal areas.
Location
9.0
The location is fantastic, close to major attractions, bars, restaurants, and within walking distance to the cruise departure point.
Dining
6.0
The dining experience was a bit expensive for what you get, and some items were not ordered but received.
Facilities
7.0
The facilities include a nice working space at the top floor.
Rose
United States,
January
2024
8.0/10
The hotel had nicely designed and comfortable rooms, but they were not cleaned for 3 days, and it wasn't clear if I had to request it. The service was fantastic, especially the lobby space, and the staff were welcoming and friendly. The location was very pleasant and ideal for a long-term stay, though lacking in direct service at the tables. The dining options started a bit late but were delicious, with nearby alternatives available. Overall, a great value for money with some room for improvement.
Rooms
8.0
The rooms were well designed and comfortable, but the cleaning service was lacking and not done daily.
Service
9.0
The service was fantastic, and the staff were extremely nice and friendly.
Location
8.0
The location was very pleasant with easy access to tourist locations and amenities, though lacking some direct table service.
Dining
7.0
The dining experience was delicious, but could have offered more variety. However, there are many dining options nearby.
Facilities
8.0
The hotel offered dry cleaning, grocery shopping service, and laundry facilities.
convenient location
lack of daily room cleaning
Marc
United States,
December
2023
7.6/10
The hotel was a gem with comfy, well-equipped rooms and a stunning rooftop terrace, but housekeeping could be more timely. The service was super friendly, though one staff member seemed a bit unkempt. The location was bustling but central, ideal for exploring the city on foot or by bike. The dining experience was somewhat small and pricey, but the staff was accommodating. Overall, a fun and welcoming atmosphere in a great area for shopping and dining.
Rooms
8.0
The rooms were deadly with everything you could need, comfy beds, and a beautiful rooftop terrace.
Service
7.0
The service was super friendly, with hot water bottles provided, but one staff member seemed a bit unkempt.
Location
9.0
The hotel was super busy due to an event but centrally located with friendly staff and great facilities.
Dining
6.0
The dining area was somewhat small, and the prices were high, but the staff was accommodating and offered a refund.
Facilities
8.0
The rooftop area was beautiful with both indoor and outdoor spaces.
Great location
Pricey dining
Frank
United Kingdom,
October
2023
8.6/10
The hotel's loft-style rooms are adorable and fully stocked, creating a comfy and cozy atmosphere. However, some noise can be heard from the surroundings. The service is exceptional, going the extra mile to accommodate special requests and making guests feel welcomed. The location is superb, within easy reach of Amsterdam's main attractions, yet away from the hustle and bustle. Dining offers fresh and plentiful options, while facilities are top-notch.
Rooms
8.0
The loft rooms are adorable, fully stocked, and create a fun atmosphere.
Service
9.0
The service was exceptional, with staff going above and beyond to cater to needs.
Location
9.0
The hotel's location is very central, a short walk or tram ride to most popular attractions in Amsterdam.
Dining
8.0
The dining experience is great, with a chef available for custom orders.
Facilities
9.0
The facilities are top-notch and provide everything needed for a comfortable stay.
John
United States,
October
2023
7.8/10
I had a mixed experience at this hotel. The rooms were unique and spacious, making them feel very homely, but they might be a hazard for older guests. Despite the cool design and ample storage, it might not suit everyone. The service was generally friendly and helpful, though some attitudes felt a bit random at times. The location was excellent, right in the bustling center of Amsterdam, perfect for exploring the city. The dining options were good with nice vegan choices, but the breakfast area was often crowded with non-residents. The facilities were decent overall.
Rooms
8.0
The rooms were different from your usual basic hotel rooms, felt very homely, and maximized space with plenty of storage. However, they might be a hazard for older guests.
Service
7.0
The service was a mixed bag, with generally very helpful and nice staff, but some random attitudes experienced.
Location
9.0
The location was perfectly in the center of Amsterdam, making it convenient to access tram and metro stations. However, it was super busy due to ongoing events and dinner rush.
Dining
7.0
The dining experience had nice vegan options, but the breakfast area could be more private without many non-resident guests.
Facilities
8.0
The hotel had some good facilities available for guests to enjoy.
Phil
United Kingdom,
May
2023
9.0/10
My stay at ZOKU was fantastic! The rooms were spacious, well-kept, and had all the facilities we needed. The amenities were great, and I particularly liked the clever design and useful kitchen. The service was impeccable, with a diverse and welcoming staff always eager to assist. The location was excellent, close enough to the city center but far away from the party noise. The dining experience was a bit expensive, but the food quality made up for it. The facilities were top-notch, especially the communal work spaces. Overall, a great stay at ZOKU!
Rooms
9.0
The room between the elevator shaft and the outside wall was spacious, well-kept, and had all the facilities we wanted and needed.
Service
9.0
The staff at ZOKU were great, coming from all corners of the world, and genuinely excited to assist guests.
Location
10.0
The location was excellent, very close to the city center on foot, yet far enough to avoid party traffic and noise. The next generation of hotels!
Dining
7.0
The dining options were good quality, although a bit expensive. Ordering with one iPad could be a bit of a hassle.
Facilities
10.0
The facilities at ZOKU were perfect, with everything you could need during your stay.
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